Audit and Numbers
We start with facts, not promises
Impuls Poznań Consulting was founded in September 2016 for one reason. We saw how local companies waste money on marketing and then lose half of their customers due to messy notes. Our audit is not a nice conversation over coffee about dreams. It's a hard analysis of your sales from the last 12 months. We checked this on 423 clients – most of them had no idea that every fourth quote request ends up in the trash because no one called back within 2 hours.
- We count the exact reaction time of your people to emails (the average in Poznań is as much as 26 hours).
- We catch gaps in the process through which customers run to the competition before the invoice is issued.
- We check how many minutes a day your team loses on senseless transcribing of data from Excel to email.
Where is your money escaping?
Most business owners think they need more salespeople to earn more. We show that often it's enough to better monitor those you already have. In 2023, at one of our clients in the transport industry, we discovered that 14% of emails from new companies did not receive a response at all. This was a real loss of 45,800 PLN monthly. Only numbers count, which is why we support every observation with a specific calculation from your system or mailbox.
Ending manual work and guessing who in the company works hardest. During the audit, we check 14 key points where the customer comes into contact with your brand. We don't use difficult words or smart charts that no one understands. We say clearly: here you have a hole, here you lose 3 hours a week, and here your employee clicks 20 times instead of once. It simply works because it's based on mathematics, not on hunches.
Example result from March 2024
Recently, we worked with a manufacturing company near Poznań. A team of 12 people. Before our arrival, they thought they were operating efficiently. Our data showed that the average time to prepare a simple offer was 3 business days. After finding bottlenecks and eliminating redundant steps, we shortened this time to 45 minutes. Average time gain? 3.2 hours a week for every employee. These are specific savings visible in the wallet already after the first month.
Our method is simple. We enter the office at ul. Półwiejska 42 or connect remotely, take your data to the workshop, and squeeze the truth out of it. We are not interested in visions; we are interested in the result in the account. If your phones are silent and salespeople complain about a lack of time, our audit will show you exactly why that is. We checked it with hundreds of entrepreneurs and we know that hard data is the only way for the company to finally start earning as much as it should.